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A party of four in Baldur's Gate 3, stood on the edge of a cliff looking out at a forest environment.
Image via Larian Studios

Baldur’s Gate 3: How to fix Syncing Cloud Save bug in BG3

Stuck in a loop? Here's a quick solution.

If you’re like me, you enjoy nothing more than kicking back and playing games on your Steam Deck. Baldur’s Gate 3 allows players to sync their save data between platforms, and during your playthrough, the game will occasionally cross-save your data to the game’s cloud services. Every so often, though, your save file will seemingly get stuck in the cloud, leaving you to wonder if all that progress was for naught.

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Here’s how you can fix the stuck Syncing Cloud Save error in BG3.

What is the Syncing Cloud Save bug in BG3?

While the game is attempting to cross-save your data between platforms, a line of text will appear in the upper left-hand corner of your screen: “Syncing Cloud Save.” Typically, this text will pop up and then quickly disappear, but a bug causes the cloud save to get stuck in a continuous loop. You won’t be able to save your game or load a previous save while this is happening, and if you close out of the game, you may be at risk of losing all that data.

A screenshot from Baldur's Gate 3 that shows the menu screen while the game is attempting to cross-save.
While the game is Syncing Cloud Save, you won’t be able to save the game or load a previous file. Screenshot by Dot Esports

When I first encountered this bug on my Steam Deck, I waited for close to 20 minutes to see if the save would work itself out. Luckily, though, I discovered a simple fix that’s much quicker than sitting around and twiddling your thumbs.

Related: Baldur’s Gate 3: How to turn Non-Lethal Attacks on and off, explained

How to solve the Syncing Cloud Save error in BG3

If you’ve encountered the infinite Syncing Cloud Save loop, follow the steps below:

  • Open game menu and select “Settings.”
  • Scroll down to the last row of the Save Options section
  • Turn off cross save, and then turn it back on.
  • Exit the menu and wait for the Syncing Cloud Save to complete.
  • Repeat the process until the game finally saves.
A screenshot from the Settings menu in Baldur's Gate 3 showing the cross-save option.
Turn the cross-save option on and off to fix the loop. Screenshot by Dot Esports

It may take you a couple of attempts before the system will actually save. When I first attempted this fix, I had to turn the cross-save option on and off again a total of three times before it finally worked. I also recommend giving the cross-save a few seconds to complete before heading back to the Settings menu.

Others Asked

What issue did Baldur’s Gate 3 players experience with their saved games?

Players experienced issues with save games being an ‘incompatible version’ of BG3 after Larian Studios reverted its most recent hotfix because of bugs.

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What initial steps should players take to fix the 'can't save' bug in Baldur's Gate 3?

Players should exit Baldur's Gate 3, close the Larian Studios Launcher, right-click on Baldur's Gate 3 in their Steam library, select 'Properties,' go to the 'General' tab, and switch off the slider for 'Keep game saves in the Steam Cloud for Baldur’s Gate 3.' Then, they should delete the 'Baldur's Gate 3' folder in the AppData > Local > Larian Studios directory.

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What is cross-save in Baldur's Gate 3?

Cross-save in Baldur's Gate 3 allows players to transfer their game progress between PC and PS5, meaning they can start their adventure on one platform and continue on the other.

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Author
Image of Rachel Samples
Rachel Samples
Managing Editor
Managing Editor. In 2018, Rachel graduated from the University of Texas with a bachelor’s in Rhetoric and Writing and first entered the esports industry in the same year. Her favorite games include indies, deckbuilders, and the entire Mass Effect franchise. Need any calibrations?