Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Picture showing FragPunk lancers in a cover art.
Image via Bad Guitar Studio

How to fix the verifying identity error in FragPunk

Here is a quick guide to solving the verifying identity error in FragPunk.

You might encounter the verifying identity error while loading up FragPunk, and there are a few ways to troubleshoot the problem and start playing your favorite lancers. 

Recommended Videos

How to fix the verifying identity error in FragPunk, explained 

Picture showing FragPunk Lancers in a poster.
Quickly fix your game to play the game without a problem! Image via Bad Guitar Studio

The verifying identity error in FragPunk usually happens when Steam isn’t able to start up the game. Here are a few ways that you can use to fix the verifying identity error in the game:

  • Restart Steam: This is the easiest way to fix the problem. Simply restart your Steam by pressing Ctrl+Alt+Del to bring up the Task Manager and end the Steam. If you simply close the Steam application, then it just runs in the background and it doesn’t fix the issue. Once the game is closed, simply start it again and try launching the game. 
  • Verify Steam Files: After getting an update, many players have reported having this issue on Steam and it can also be fixed by verifying the in-game files to make sure everything is running fine on your end. You can do it by opening Steam, right-click on Fragpunk game, and select Properties. 

Go to the Installed Files option and select the option to verify the integrity of the game. it’ll take some time to finish it. After this, you can launch the game and the error should be fixed. 

  • Check Server Status: If the game is down due to server issues, you can also get this error on Steam and it won’t launch until the developer brings back the servers. You can keep a close eye on the game’s social media pages on X and Discord to know if the game is getting an update and is down for all the players across the globe. 

If you’re still facing the error without any server problems, it’s worth reaching out to Ubisoft or Steam customer care service and raising a ticket on the issue to get it fixed immediately.

Next up, you can read our guides to know the best Lancers and fix broken audio in FragPunk.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
You Should Also Read
You Should Also Read
You Should Also Read
Author
Image of Rijit Banerjee
Rijit Banerjee
Staff Writer
Staff Writer at Dot Esports. You'll find him grinding platinum trophies and breaking the meta with his "fun" picks in the ranked queue when he's not reading his favourite Fantasy books. Previously wrote for GG Recon, ESTNN, and many more. Contact: rijit@dotesports.com