If “error code 100” is popping up when you load Apex Legends on your PlayStation 4, there may be a problem.
There’s a number of potential issues that could be at hand, but server issues are likely the main culprit. The first thing you need to do is to make sure the servers are intact, or you could be wasting your time. You can check the server status by heading to the Apex Twitter account for confirmation. If nothing has been posted concerning the server, the problem could be on your end.
If this is the case, you should make sure to troubleshoot your internet connection. The issue could be router or Wi-Fi related and you might not be able to connect because of hardware or internet provider problems. One easy step to fix this is by unplugging your router for 10 seconds, plugging it back in, and reloading the game. If this doesn’t work, you should call your internet provider for further information.
If you’re still experiencing the error code, you could try linking your PSN to your EA account. Some users have reported this method solved the issue, but it’s not a guaranteed fix. You can do this by logging into your EA account and clicking on the sign in with PSN option. Once you’re done, you should be good to go.
If this doesn’t work, you could attempt to change your Domain Name Server (DNS). You can do this by heading to settings on your PlayStation 4, navigating to Network, and pressing Set up Internet Connection. Once you’re there, choose LAN Cable or Wi-Fi, depending on your setup, and pick Custom. After, press Automatic, Do Not Specify, and Manual for DNS Settings. Now, type Google’s DNS. For Primary, write 22.214.171.124, and for Secondary, use 126.96.36.199. Once you’ve done this, click continue and your new DNS settings should be activated.