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A console with a picture of Groot on a desk in Marvel Rivals.

How to fix Marvel Rivals error code 4

It has a very simple solution, sometimes. Other times, not so much.

If you opened Marvel Rivals but kept receiving a pop-up message saying “Unknown error. Error Code: 4,” there’s a simple solution that worked for other players who also faced the same problem.

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Other times, however, error code 4 in Marvel Rivals is just bad luck. Either way, you’re not currently able to play Marvel Rivals and you’re annoyed about it, and that’s why you’re here. Worry no more, we are here to help.

Here’s how to fix the “error code 4” bug in Marvel Rivals.

How to fix Marvel Rivals login error code 4

Marvel Rivals Sanctum Sanctorum map teaser
The game won’t open if you don’t solve this error. Screenshot by Dot Esports

If you received the login error message with the error code 4 in Marvel Rivals, you most likely play the game through a Wi-Fi connection. The solution that has mostly worked for other players who got this message is disconnecting the Wi-Fi and reconnecting it again.

Sometimes, though, the error code 4 pops up if there’s issues with the game’s servers or the servers of whatever platform you’re playing on, like Steam, PlayStation Network, or Xbox Live. For example, on Feb. 7, 2025, error code 4 began popping up because the PlayStation Network was also having issues.

If this is the case, make sure to check Marvel Rivals’ social media accounts (or its very active, very populated official Discord server) to see if anything has been announced, or search online to see if others are having the problem, starting with the game and then your online gaming platform of choice.

Although it says it’s a login error, it most likely is a network error, since restarting the Wi-Fi has previously worked for players with the same issue. Wi-Fi connections are unstable and it may cause a login problem in the game if it starts while the connection isn’t strong.

If that fix doesn’t work, players have reported that the solutions for code 21 or the network error also work, but if any of those solutions don’t work, and the game’s servers are otherwise fine, we recommend uninstalling and reinstalling the game, in case the problem is in a corrupted file.

If you followed everything we said and are still having the same error, you can try to get in touch with the customer support email provided by Steam (marvel_rivals@global.netease.com), or also reach out to the support accounts for PSN, Xbox Live, Steam, Epic Games, etc.

Several characters with flying/floating abilities in Marvel Rivals, while Hawkeye leans out of a window.
Sit tight, you should hopefully be able to play soon. Image via NetEase

You won’t find any support email on the official Marvel Rivals website, but you can also make a complaint on the official Marvel Rivals Discord server or you can try your luck leaving a comment on other platforms such as X (formerly Twitter), Instagram, and Facebook.


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Author
Image of Nádia Linhares
Nádia Linhares
Nádia is a Brazilian freelance writer who works for Dot since 2020. She has covered everything from Pokémon to FIFA. Video games are an essential part of her life, especially indie games and RPGs. You can catch her playing Overwatch in her spare time, but she writes better than she aims.
Author
Image of Scott Duwe
Scott Duwe
Senior Staff Writer
Senior Staff Writer & Call of Duty lead. Professional writer for over 10 years. Lover of all things Marvel, Destiny 2, Metal Gear, Final Fantasy, Resident Evil, and more. Previous bylines include PC Gamer, Red Bull Esports, Fanbyte, and Esports Nation. DogDad to corgis Yogi and Mickey, sports fan (NY Yankees, NY Jets, NY Rangers, NY Knicks), Paramore fanatic, cardio enthusiast.