Poppy's base skin in League of Legends
Image via Riot Games

How to fix LoL’s ‘unable to connect to the authentication service’ error code

Having trouble connecting?

If you’re experiencing the dreaded “unable to connect to authentication service” error when playing League of Legends, you could have many problems.

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Luckily, we have some fixes. So, here are ways to fix the “unable to connect to authentication service” error in LoL

What causes the ‘unable to connect to the authentication service’ error in LoL?

This message appears when your data cannot be appropriately accessed when you launch the game. It could stem from a faulty internet connection, a disrupted firewall, or something else entirely. The error message may occur during champion selection, at the login screen, or halfway through a game. Either way, the issue is likely an easy fix away.

How to fix ‘unable to connect to the authentication service’ in League of Legends

Check your server status

A screenshot of Riot Games' service status page. It displays a message that says "No recent issues or events to report."
It looks fine to me. Screenshot by Dot Esports

The first thing you should do is check your server status. There’s a good chance the issue isn’t at your end and Riot Games is the one to blame. If this is the case, all you can do is wait. To check your server’s status, head to Riot’s official server status page.

If Riot’s service status page isn’t giving you the answers you need, there’s another solution to your problem.

Troubleshoot, temporarily disable, or update your firewall

Once you’ve checked your server’s status and everything is in order, log back into League and load up a game. If the error message pops up again, your next course of action is to troubleshoot and temporarily disable your firewall. Sometimes, for whatever reason, firewalls block access to your internet connection, resulting in this issue.

In regular circumstances, firewalls aren’t designed to block your communication with League, but they can malfunction. To fix this issue, you can either disable your firewall or update it. Temporarily disabling it is the easiest course of action.

A screenshot of Windows' Private network settings. Microsoft Defender Firewall is on.
Click that sucker off. Screenshot by Dot Esports

If you’re using Windows’ default firewall, you can disable it by selecting Start, Settings, Update & Security, and Windows Security. Once you’re there, navigate to Firewall & network protection and click Private network. Then look for Microsoft Defender Firewall and click off.

I use Windows 10, but this method should be similar if you’re using Windows 11 or another Windows operating system.

You can also alternatively uninstall or temporarily pause your third-party firewall software.

Change your DNS settings

If that doesn’t work, there’s one more solution. Temporarily changing your DNS settings is a quick fix to the problem.

To change your DNS settings, open the Control Panel, click on Network and Internet, Network and Sharing Center, and Change Adapter settings. There, right-click on your network (either Ethernet or Wi-Fi), and select Properties.

An image of Windows' Internet Protocol Version 4 Properities settings. Use the following DNS server addresses,
A quick and easy fix. Screenshot by Dot Esports

Choose and check the Internet Protocol Version 4 (TCP/IPv4) option and, once again, click Properties. Finally, click the Use the Following DNS Server Addresses option and change it to Google’s Public DNS (8.8.8.8, 8.8.4.4). Click OK and, hopefully, the League error should disappear.


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Author
Jerome Heath
Jerome Heath is a senior editor at Dot Esports.