Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Nintendo

Buyers can now cancel pre-orders in the Switch eShop

You have until one week before the release to change your mind.
This article is over 4 years old and may contain outdated information

Nintendo changed its policy about canceling pre-orders in the Switch eShop today. Now, buyers can change their mind until seven days before the game releases.

Recommended Videos

Pre-ordering a digital game might sound strange since there isn’t any chance of the game running out of stock. In some cases, there might be bonuses, like double Gold Points being offered, or you just want the game to be ready to play from the moment it launches. 

Nintendo used to charge from the moment of the pre-order and the buyer couldn’t cancel the purchase. But now, anyone can cancel the pre-order until the payment is done one week before the game is released. At that point, you’ll be unable to cancel. But until then, you’re able to change your mind and cancel your pre-order at any time.

This change was posted on the official Japanese Nintendo website, but Nintendo of America’s website reveals the same policy is now in effect in the West too.

“You can check the product’s expected payment date by selecting Shop Menu in your Nintendo Account settings then selecting Your Pre-orders, or via Your Pre‑orders under Account Information on Nintendo eShop on your device,” the website reads.

You can cancel pre-orders by selecting Shop Menu in your Nintendo Account settings then selecting Your Pre-orders, or by selecting Your Pre-orders in Account Information from the Nintendo eShop on your device.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Nádia Linhares
Nádia Linhares
Nádia is a Brazilian freelance writer who works for Dot since 2020. She has covered everything from Pokémon to FIFA. Video games are an essential part of her life, especially indie games and RPGs. You can catch her playing Overwatch in her spare time, but she writes better than she aims.