Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
male rover wuthering waves
Screenshot by Dot Esports via Kuro games
Category:
Wuthering Waves

How to report bugs for Wuthering Waves

A bug's life.
Image of Andrew Highton
Andrew Highton
|

Published: May 23, 2024 08:21 am

Bugs will likely be a part of Wuthering Waves forever. Help to reduce this infestation by knowing how to report bugs and spray them away.

Recommended Videos

Like in real life, most people don’t like bugs. Wuthering Waves has many bugs to kill, but the technical bugs that don’t give you XP and give your software an issue are where things become tricky.

Kuro Games knows this, which is why you can report bugs in Wuthering Waves using several methods.

How to report a bug in Wuthering Waves

You can send a bug report to the developer in three ways: Speaking to the team directly via the main game feedback settings, sending a ticket with details on the bug, what happened, and the events that triggered it, or through the Launcher’s Customer Service option.

Online team

You can close the Customer Service box in the second screenshot above to reveal an instant messaging chat box if someone is available to speak to you. Here—like any other customer service chat—you can liaise with a member of staff to describe the bug in real time.

We’ve had a few scans of this now, and it seems extremely rare someone is around for you to speak to in person—although not impossible. If this likelihood does arise, it’s onto the ticket method.

Submit a ticket

Using the ticket box we mentioned above, choose the right boxes and fill out the options about your complaint. The more detail, the better—don’t forget your contact details for any follow-ups—and to further your cause (even though it’s optional), it would be wise to attach either a picture or recording of the bug for the developer to see for themself.

Launcher customer service

If you’re struggling to load up Wuthering Waves, the main launcher that takes you to the game has a Customer Service icon in the top-right corner shaped like a headset. Click on this, and it presents you with a similar form to the one you can fill out in-game.

It says “Wuthering Waves Launcher Bug Report” at the top, and here, you can voice any complaints you have to do with the RPG and leave your details for contact purposes.

Deepen your knowledge of Wuthering Waves by knowing how to claim free Twitch drops, how to skip cutscenes, and how to heal.

Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
related content
Author
Image of Andrew Highton
Andrew Highton
Game Guides Writer
Andy is a Game Guides Writer at Dot Esports with a host of experience working at Dexerto, Twinfinite, Keengamer, and more. He's about as passionate a gamer as you're likely to find and spreads that love across a ton of different titles, but will also talk everything football, golf, and wrestling! Be sure to follow his thoughts and ramblings over at @AndyHighton8 on Twitter.