Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Sony

PlayStation error code WS-37398-0 explained

You can't do much to fix the online issues.

Players might be experiencing some issues with connecting to or staying connected to the PlayStation Network right now due to an ongoing error with the service. 

Recommended Videos

If you’re one of several players encountering error code WS-37398-0 on PlayStation 4 or 5, you’re just going to have to wait out the storm. 

Error code WS-37398-0 typically appears when there are network outages for PSN services, meaning players will be unable to connect to any online features that directly use PSN, such as the PlayStation Store or any online multiplayer titles. 

If you get this error code, there’s nothing you can do to fix it because it’s an issue on Sony’s end. You’ll simply need to wait until Sony’s support team can identify whatever is causing the problem and fix it. 

You can check the status of the PSN servers for PS4 and PS5 on Sony’s official PSN status page to see if there are any additional issues you need to worry about.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Cale Michael
Cale Michael
Lead Staff Writer for Dota 2, the FGC, Pokémon, Yu-Gi-Oh!, and more who has been writing for Dot Esports since 2018. Graduated with a degree in Journalism from Oklahoma Christian University and also previously covered the NBA. You can usually find him writing, reading, or watching an FGC tournament.