Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Respawn Entertainment

How to fix Apex Legends error code 100

An error code is the last thing you want.

Though it rarely happens, players can run into errors like “error code 100” while trying to play Apex Legends. This error can appear out of nowhere, even after being able to play Apex without any problems for weeks. This was the case for us, and when the error first appeared, we suspected there could be a problem with our connection stability.

Recommended Videos

Upon taking a closer look at our home network and checking in with community members, it was clear that the “Unable to Complete EA Account Sign In” error in Apex was tied to EA’s servers.

There are other reasons that could be at hand when it comes to this error code, but server issues are the main culprit. Apex Legends Code 100 Error typically surfaces when the game servers are either down or your connection has been compromised by an issue on your side.

Related: Are EA’s servers down? Here’s how to check EA server status

To solve this, the first thing you should do is to make sure the servers are intact. You can check the server status by heading to Apex’s Twitter account for confirmation. If nothing has been posted concerning the servers in the last hour, the problem is probably on your end.

If this is the case, troubleshooting your internet connection is the next logical action. The issue could be router or Wi-Fi-related, preventing you from connecting. This could be linked to faulty hardware or your internet service provider.

Unplugging your router for 10 seconds, plugging it back in again, and reloading the game may fix the issue. But if this doesn’t work, try calling your internet service provider for further information.

How to fix Apex Legends Code 100 Error on PlayStation

Screengrab via Respawn Entertainment

For PlayStation users who are still encountering the error code, try linking your PSN account to your EA account. Some players have reported that this method solved the issue, but it’s not a guaranteed fix. You can do this by logging into your EA account and clicking on the sign-in with PSN option. 

If this doesn’t work, try changing your Domain Name Server (DNS). 

On PlayStation, you can do this by heading to Settings, navigating to Network, and selecting Set up Internet Connection.

  • Choose LAN Cable or Wi-Fi (depending on your setup)
  • Pick Custom and enter the following settings:
  • IP Address Settings: Automatic
  • DHCP Host Name: Do Not Specify
  • DNS Settings: Manual
  • Primary DNS:
  • Secondary DNS:
  • MTU Settings: Automatic
  • Proxy Server: Do Not Use

How to fix Apex Legends Code 100 Error on Xbox

Similarly to PlayStation, if you’re encountering this error on Xbox, then it might be helpful to change your DNS.

On Xbox, you can do this by going to Settings, Network, Advanced Settings, and DNS Settings.

  • Change DNS settings to the following: 
  • Primary DNS:
  • Secondary DNS:
  • Save settings and return to the game

How to fix Apex Legends Code 100 Error on PC

If you’ve tried the above suggestions and are still having issues on PC, changing your DNS might be worth a shot.

On PC, you can do this by pressing the Windows + R keys, opening the command box, and typing ncpa.cpl.

  • When Network Connections pops up, right-click your internet connection
  • Select properties and choose Internet Protocol version 4 (TCP/IPv4)
  • Select the Properties menu
  • Select Use the follow DNS server address and type the following:
  • Preferred DNS server:
  • Alternate DNS server:
  • Select OK
  • Restart your PC

How to fix “Unable to Complete EA Account Sign In” error in Apex Legends

The “Unable to Complete EA Account Sign In” and “error code 100” in Apex are two sides of the same coin. They both appear during server outages, and players will generally need to wait for the servers to come back before they can log in to Apex.

Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Image of Jerome Heath
Jerome Heath
Jerome Heath is a senior editor at Dot Esports.
Image of Gökhan Çakır
Gökhan Çakır
Gökhan is a Staff Writer and Fortnite Lead at Dot Esports. Gökhan graduated as an industrial engineer in 2020 and has since been with Dot Esports. As a natural-born gamer, he honed his skills to a professional level in Dota 2. Upon giving up on the Aegis of Champions in 2019, Gökhan started his writing career, covering all things gaming, while his heart remains a lifetime defender of the Ancients.