How to fix an unexpected disconnect occurred in Path of Exile 2

Early access periods often have a few bumps and quirks to contend with as a player—and if you’re trying to get into Path of Exile 2 right now, chances are you’re stuck in a queue or struggling with a surprise server disconnect issue.

Here’s how to fix the “unexpected disconnection occurred” error in Path of Exile 2, including tips for finding out whether the game is having technical difficulties or an issue that you can solve with your own setup instead.

How to solve unexpected disconnects in Path of Exile 2

Fixing unexpected disconnections in Path of Exile 2 is, unfortunately, a case of waiting for the Grinding Gear Games team to squash any issues. There aren’t any quick ways to bypass this problem as a player, as it’s purely a case of waiting for the servers to become accessible again.

Based on community feedback and our own testing during the game’s launch, the “unexpected disconnection occurred” issue means that access simply isn’t open for the game right now, which usually indicates a server issue.

This unexpected disconnect was particularly prevalent during the earlier stages of the game’s initial Early Access launch, with many players getting stuck in queues as the servers opened up for the first time. It’s not nearly as common now, thankfully, and the team usually fixes these issues quickly.

As much as it might be tempting to sit and just spam the log-in button, it won’t do you any good with this specific error. We’d recommend keeping tabs on the PoE 2 social media channels to learn more about this connection quirk and if there are any notable issues with the current game build to be aware of.

How to see if Path of Exile 2 is having technical difficulties

If you’re unable to determine whether it’s your PC having problems or PoE 2 as a whole, it’s worth checking out these three sources for current updates:

• The PoE 2 subreddit. This community hub is a great place to check whether your fellow players are having any issues with their game or if there are any known technical issues on the development side. Additionally, you can find quick fixes to other errors or quirks here, as many players share their solutions with the community online.
• The official forum and website for the game. The site is very active, with updates from the Path of Exile 2 community team about the game’s progress and general community discussions about what they’re enjoying or getting frustrated by.
• PoE 2 social media channels. In particular, the team on X/Twitter is quick at addressing issues and keeping fans in the loop with any ongoing problems. They also post patch notes and videos from the game’s team, making it worth checking out.

If you’re trying to verify an issue with your current PoE 2 experience and can’t see anyone talking about the same issues at either of these locations, it may be an issue with your internet or account. As irritating as it might sound, logging back in and out again can sometimes be helpful.

If you see other people having the same problem and you’ve tried relogging and waiting it out, it’s likely an issue with the game itself, so you’ll need to wait for the servers to pop back up.