Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
PlayStation Network logo on a blue background.
Image via Sony

PlayStation error code NP-34957-8 explained

More online issues that might be caused by maintenance.

PlayStation users might be experiencing an increase in issues with connecting to the PlayStation Network at the moment, mostly due to ongoing issues impacting the service. 

Recommended Videos

Right now, players on both PlayStation 4 and 5 are reporting multiple encounters with error code NP-34957-8 following a server communication error. 

This is one of several error codes that Sony has officially labeled with a definitive cause, that being the PSN likely being down for some form of maintenance. Because of this, it means there’s nothing you can do to resolve the issue except for waiting on maintenance to be completed. 

Despite this label, reports of connection issues have ramped up throughout the day and Sony has yet to confirm that scheduled maintenance is the reason for the outage. The official PSN status checker lists all major functions of the service as “experiencing issues” and notes that Sony is “working to resolve the issue as soon as possible.” 

Players won’t be able to fix these issues on their own. This will simply require everyone to wait until Sony’s support team can identify the issue and get things running properly again. 

You can still try to connect and use the service as usual, just be aware that it could disconnect you at any point.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Cale Michael
Cale Michael
Lead Staff Writer for Dota 2, the FGC, Pokémon, Yu-Gi-Oh!, and more who has been writing for Dot Esports since 2018. Graduated with a degree in Journalism from Oklahoma Christian University and also previously covered the NBA. You can usually find him writing, reading, or watching an FGC tournament.
twitter