Blizzard admits that Overwatch 2 players were given undue rank decay but a fix is coming

Overwatch 2 players gave strong feedback regarding the seasonal decay that they received in the early seasons of the game’s existence, and with the start of season four, Blizzard attempted to address those concerns by getting rid of decay.

But as is often the case with changes in video games, a bug has seemed to plague numerous accounts, making players experience rank decay despite the season four changes. Blizzard acknowledged the issue regarding rank decay is indeed a bug, and it is working to correct the issue.

In a forum post that was updated today, the developer said that numerous season three end-of-season ranks were “modified causing lower tier rewards issued for some players, and for current rankings to have wrongly decayed.”

“Players who reach their next Competitive Update should receive their expected ranks,” the forum post said.

Because of this issue, some players did not get their appropriate season three rewards. In the post, Blizzard did not specify how this bug came about, and it did not say if issues with titles or competitive points that players should have earned would be resolved. However, later in the evening Overwatch 2 game director Aaron Keller posted to Twitter addressing the issue, adding that a fix would be coming soon.

Related: Here are the Overwatch 2 season 4 patch notes and updates

“We’ve been working to solve an issue for some players who received a lower final rank in Season 3 than they should have,” He said. “We’ve identified a fix and plan to include it in the next patch later this month. Impacted players should receive their correct Season 3 ranking and receive competitive points and titles based on where they ended once the patch goes live. To help make up for it, competitive points will be granted again. So these players will get both the correct CP gain, but they also get to keep the original grant we gave them.”

A social media post by Overwatch Cavalry reported that the issue with rank decay revolved around players logging into the game within the first hour of the start of season four. The bug was seemingly fixed shortly after the start of the season.

If you logged into Overwatch 2 on April 11 shortly after 1pm CT, keep posted on Blizzard’s Overwatch 2 forums for updates regarding any misattributed competitive rewards. You will likely need to wait a couple of weeks before getting your rightful rewards, but Blizzard intends on making it worth the wait by making it so that affected played ultimately end up with more seasonal CP than they originally were supposed to get.

Update April 13, 11:04 CT: This piece has been updated to reflect Overwatch 2 game director Aaron Keller’s posts to Twitter yesterday evening confirming that players will receive their rightful end-of-season competitive point and title rewards.