General salute in Super Destroyer in Helldivers 2
Screenshot by Dot Esports

How to fix friend request not working in Helldivers 2

Try our solutions to fix the problem.

There’s no doubt Helldivers 2 is better when you play with friends, but recently, some players have been having issues with friend requests. If you’re having trouble sending or accepting friend requests and are unsure of the solution, keep reading. We’ll explore a few fixes you can try to solve the friend request error in this article.

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What is the friend requests not working error in Helldivers 2?

The friend requests not working error in Helldivers 2 prevents players from different platforms from adding each other as friends. For example, when a PS5 player tries to add a PC player to their friends list, nothing happens. As a result, this also causes the crossplay to break since even the Friends List can stop working.

How can you fix the friend request not working problem in Helldivers 2?

Devastator with shooting arm removed in Helldivers 2
Without friends, it just isn’t the same. Screenshot by Dot Esports

The best fix for the friend requests not working problem in Helldivers 2 requires you to change your Steam name and only works if you’re playing on PC. This method was suggested on the Helldivers 2 Reddit, where players reported problems adding friends. To use this fix, make sure your name is between three and 16 characters and only has normal characters—special characters like * or # aren’t allowed.

Once you’ve changed your name, return to your ship and try sending the request again, or get your friend to send one to you. You should now be able to accept it. 

Keep this in mind for any future issues. Helldivers 2’s player name specifications could cause other technical problems. 

Other solutions to fixing friend request issues in Helldivers 2

Helldiver fighting multiple Bile Spewers at once in Helldivers 2
Have you tried turning it on and off again? Screenshot by Dot Esports

If this doesn’t work, you can also try general fixes, like turning the game off and logging back in before re-adding your friends or getting them to add you again. You should also check your internet connection to ensure it’s stable and adheres to Helldivers 2’s technical requirements. Lastly, check the server status. If many players encounter the problem, it could be an issue on the server side. 

Alternatively, you can try warping to the same sector with your friends. Prioritise warping into less populated sectors to increase the odds of running into each other.

If you’ve exhausted all these options and are still having no luck, your last port of call is to contact the support team at Arrowhead Game Studios. You can submit a request on their website.


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Author
Antonia Haynes
Antonia Haynes is a freelance general gaming writer for Dot Esports who resides in a small seaside town in England where she has lived her whole life. Beginning her video game writing career back in 2014, and having an avid love of gaming since childhood, she became a staff writer in 2018 before becoming freelance in 2023 with her role at Dot Esports. Her ideal day would consist of junk food, fluffy pyjamas and video games because quite frankly going outside is overrated.
Author
Gökhan Çakır
Gökhan is a Staff Writer and Fortnite Lead at Dot Esports. Gökhan graduated as an industrial engineer in 2020 and has since been with Dot Esports. As a natural-born gamer, he honed his skills to a professional level in Dota 2. Upon giving up on the Aegis of Champions in 2019, Gökhan started his writing career, covering all things gaming, while his heart remains a lifetime defender of the Ancients.