Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Ubisoft

How to connect Ubisoft account to Xbox Game Pass

Sometimes, the services are tough to connect.

Connecting your Ubisoft account to Xbox Game Pass is required to enjoy titles like Rainbow Six Siege and Extraction on the PC Game Pass. Players must log in to their Ubisoft account to enjoy the title, which might be a confusing process. Sometimes, errors also prevent players from connecting their accounts and further assistance is required. 

Recommended Videos

After selecting a Ubisoft title like Rainbow Six Extraction in the Xbox Game Pass, players will be prompted with a web page asking them to log in to their Ubisoft account. Players without a Ubisoft account can also make one here, which only takes a few minutes. 

After entering your username and password, you should be redirected to the Xbox app, but this is not always the case. Sometimes, an error that reads “an error occurred while trying to send your request. Please try again later” will appear. There’s currently no fix for this issue, but it should disappear after a short period and likely occurs during high traffic periods. 

If the issue persists, reaching out to Ubisoft support might be your best bet. The official Ubisoft Support Twitter account can provide assistance or you can visit the Ubisoft Support page to speak with a live agent. 

Don’t be alarmed if you’re experiencing issues with a newly launched game. Dozens of other players are likely in the same situation and the problems are typically resolved in a few hours.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Jalen Lopez
Jalen Lopez
Freelance Writer with over three years of experience at Dot Esports. Mainly covers VALORANT, Call of Duty and other FPS titles.