Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via EA

Sims 4 not opening after update? Here’s what to do

Have you tried turning it off and on again?

Sims 4 lets players make a selection of characters that can go about their daily lives. Their sims can get new jobs, get married, have children, and even set the stove alight accidentally (though that last one may just be us). For a game with such depth, updates are required to regularly keep the game running as smoothly as possible.

Recommended Videos

These updates fix the small issues that plague the worlds of the Sims 4. It’s a cycle that’ll continue until the devs decide to let the title go, and move on to the next endeavor.

The last thing you want after waiting hours for a lengthy update to finish is to not be allowed into the game at all. When updates and patches go live, sometimes there are unforeseen ramifications that can make gamers’ lives hell. 

What to do if Sims 4 doesn’t open after an update

Image via EA

Origin likes to update the Sims 4 from time to time, and now your game won’t open at all. Make sure you check if there’s a server issue, this can be done via Origin’s Twitter account. Also, try restarting your PC and Origin to make sure a simple fix doesn’t work.

If the servers are fine and dandy, you’ll have to try a few other options. Here’s what you have to do:

Repair the Sims 4

  • Open origin
  • Head into your game library
  • Right-click the Sims 4 
  • Click Repair

Fixing corrupted game cache

The update itself could be corrupted, meaning you’ll have to go deep into the mainframe to fix the issue.

  • Press the Windows key and R at the same time
  • Enter “%AppData%/Origin’ into the text box area
  • Now you should have access to Origin’s cache folder
  • Select everything inside the folder and hit delete
  • Go back and update again

Reinstalling both Origin and Sims 4 will be the next step. This is a last resort, as it usually takes a while to reinstall massive games like Sims 4.

Hopefully, your issue has been resolved and you can go back to building your dream home, or removing ladders from pools and making a swimming Sims’ life a lot harder.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Harrison Thomas
Harrison Thomas
CS:GO, Overwatch, and Valorant Staff Writer - Played CS:GO since 2012 and keep a close eye on other titles. Give me a game and I'll write about it. Ranks are private information. Contact harry@dotesports.com