Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via HoYoverse

Genshin Impact developer warns players of phishing websites amid account theft resurgence

Account thefts and unauthorized logins are getting out of hand.

Genshin Impact’s popularity is still going strong a few years after the ARPG’s release, and many scammers are taking this as a golden opportunity.

Recommended Videos

The developer HoYoverse posted an official warning for players earlier today, urging them to strengthen the security of their accounts, especially if they’ve recently logged in or given critical information to third-party websites.

“We have received feedback … that some Travelers have logged in to phishing sites from unknown sources, resulting in problems such as unauthorized logins and account theft,” it said.

As a consequence, it advised any player who’ve recently logged in to such websites to change their passwords “as soon as possible” and said it’s pursuing efforts to curb this issue using “technical means”

It also reiterated in warning players against third-party tools and sources who claim to give away Primogems and other resources for free.

Lastly, it encouraged players who’ve been contacted or found third-party sources to report them on HoYoLAB or by email (to the following address: genshin_cs@hoyoverse.com).

As a gacha game, there are many things to collect in Genshin Impact. Players can spend money and countless hours of farming to complete all activities and earn all characters available. For this reason, accounts are valuable assets that can sell for hundreds of dollars, depending on the content unlocked.

Meanwhile, another large batch of new content is planned to be introduced to Genshin Impact around mid-January with the 3.4 update, named “The Exquisite Night Chimes.” It’ll bring Yaoyao and Alhaitham as new characters, as well as the yearly Lantern Rite event, a new Sumeru area, and more.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Eva Martinello
Eva Martinello
Eva is a Staff Writer from Paris. Her part-time job is charging into walls with Reinhardt. She has been covering League of Legends esports and other titles for six years. She still believes in a Moscow Five comeback. She also fell into the MMO pit and covers FFXIV and Genshin.