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A crowd of Roblox characters stand and wave
Image via Roblox Corporation

How to fix the 502 bad gateway error in Roblox

Time to open the gateways.

The 502 Bad Gateway error in Roblox can be a frustrating experience, preventing players from accessing the game and enjoying their favorite game modes/maps. This error message could halt gameplay or appear as you try to load Robloxs homepage.

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I’ve encountered this error multiple times, and it always caught me off-guard. The 502 Bad Gateway error isn’t unique to Roblox; it can appear on various websites, often leading users to believe their internet connection is down. But in the case of Roblox, this usually isn’t the root cause. When players see this error, it typically indicates an issue with the game itself or its servers.

What causes the 502 Bad Gateway error in Roblox?

502 gateway roblox
The gateways are closed. Screenshot by Dot Esports

The main causes of the 502 Bad Gateway error in Roblox are server outages and maintenance. During these periods, the game’s servers may be temporarily unavailable or undergoing updates, resulting in this error message.

On rare occasions, this error can also appear due to local network issues or problems. If that’s the case, you can fix it by applying the solutions below.

How fix Roblox 502 Bad Gateway error

Character saying "magic mirror" in Roblox The Classic.
Even the magic mirror can’t help. Screenshot by Dot Esports

The quickest way to fix the 502 Bad Gateway error in Roblox is by restarting your modem/router alongside the game.

But this solution will only work if you receive the error due to a local internet problem. For this reason, you should first check Roblox‘s server status before attempting any fixes. If the servers are down, you need to wait for them to return online. But if the servers are up and running, you can try the following alternative fixes:

  • Change DNS addresses: Sometimes, your default DNS server might be experiencing issues. Switching to a public DNS like Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1) can improve your connection to Roblox servers.
  • Reset browser cache and cookies: Outdated or corrupted cache data can sometimes interfere with your connection to Roblox. Clearing your browser’s cache and cookies can resolve this issue.
  • Using a different browser: If the problem is browser-specific, switching to a different browser (e.g., from Chrome to Firefox) might allow you to access Roblox without the 502 error.
  • Trying a different connection type: If your home internet is having issues, connecting through a mobile hotspot can help determine if the problem is with your internet service provider.

In the meantime, you can also check out Roblox communities on Reddit and Discord to see if anyone else is experiencing similar problems. This can help you determine whether the issue is widespread or specific to your situation.


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Author
Image of Gökhan Çakır
Gökhan Çakır
Staff Writer
Gökhan is a Staff Writer and Fortnite Lead at Dot Esports. Gökhan graduated as an industrial engineer in 2020 and has since been with Dot Esports. As a natural-born gamer, he honed his skills to a professional level in Dota 2. Upon giving up on the Aegis of Champions in 2019, Gökhan started his writing career, covering all things gaming, while his heart remains a lifetime defender of the Ancients.