Overwatch isn’t without its issues.
Blizzard Entertainment’s character-based shooter is prone to outages, boiling down to server difficulties in Los Angeles and Chicago in North America and Paris in Europe.
But sometimes these issues can’t be blamed on the devs. Internet service providers, hardware failures, and software malfunctions are often to blame. To determine whether the problem is on Blizzard’s end or yours, we’ve created a guide to help keep you informed.
Check the Overwatch forums
If the Overwatch servers are down, Blizzard will almost certainly post or reply on the official forums. This will usually include details of the issue, along with a time and date for when the servers will be up again.
You can keep up to date with Overwatch technical support here.
If the Overwatch forums can’t provide you with a concrete answer, your next course of action should be to head to Downdetector. The website includes a comprehensive timeline of any server issues in the last 24 hours. If Overwatch is down, the site will give you a detailed look at when the issue started and where it stemmed from. The Live Outage Map will also pinpoint server issues in countries from around the world.
Head over to the Blizzard support Twitter
If you’re still unable to find the source of the problem, resort to good old Twitter. Blizzard maintains support accounts for the Americas, Europe, Australia, and New Zealand, and more. If there’s a server issue in your region, Blizzard will provide an update on the social media platform.