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Jayson Tatum in NBA 2K25 on the court wearing a green Celtics jersey.
Image via 2K
Category:
NBA 2K

Is NBA 2K25 down? How to check server status

How well are the NBA 2K25 servers holding up?
Image of Zack Palm
Zack Palm
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Published: Sep 4, 2024 11:03 am

The online portion of NBA 2K25 appeals to many players as they jump into the game. With multiple online servers, there’s a chance there could be some problems with this process when connecting to a match. The servers could be experiencing issues, and NBA 2K25 might be down.

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There are a few ways you can check the server status for NBA 2K25 if you’re encountering these issues. A lot of the time, the problem is with the developer and not on your side when you attempt to connect. If you find out it’s on your end, however, you’ll need to troubleshoot some ways to reconnect to the servers. Here’s what you need to know about how to check the NBA 2K25 servers and if they’re down.

Are the NBA 2K25 servers down?

NBA 2K25 promo art, featuring Victor Wembenyama staring ahead while fans cheer in the background.
There are several ways to check the servers. Image via 2K Games

There is a dedicated website for NBA 2K25 players to check. It provides a full breakdown across all platforms, including PlayStation 4, PlayStation 5, Xbox One, Xbox Series X|S, Steam, and the Nintendo Switch. It also breaks down whether the servers are up on specific networks and how they’re running.

The page also features a small section that shows when the website was updated. You can use this page to review any error codes you might see on your screen when attempting to connect to an NBA 2K25 match or play online.

If the NBA 2K25 website shows the servers are online and you can’t connect, you can always double-check the DownDetector website to cross-reference whether the problems are with the servers or if there’s an issue on your side of things.

If you double-check those two sources and you’re still encountering problems, it might be a good idea to reset things on your side and attempt to troubleshoot internet issues. You’ll want to turn off your console, reset your router, and wait for it to power cycle. When your router has completed its power cycle, reconnect it and power on your console to try connecting again. You may want to attempt to connect to another online source on your console to see if the network issue is with your console or at your home.

Should any problems continue to persist, it might be a good idea to reach out to the NBA 2K25 help desk to see if they can assist you with your online connection issues. You can do this on the 2K support website, where you can submit a request for help. Someone should receive your ticket, and they can assist you with your problems.

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Author
Image of Zack Palm
Zack Palm
Zack Palm has been writing about video games for the past five years. He spends his free time trying to learn about a new board, reading high-fantasy series, or working on his latest DnD character.