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How to troubleshoot Apex Legends technical problems

Here's how you can find out if the problem is on your end or not.
This article is over 5 years old and may contain outdated information

When you have trouble connecting to an online game, sometimes it’s hard to know if the problem is on your end or if there’s an issue with the game itself. With Apex Legends, it may be hard to know if the game is simply offline or if the problem is on your end. Depending on the status of the game, Apex can display a wide range of errors that aren’t always easy to understand.

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Regardless of what error Apex might present you with, there’s a few ways to quickly determine if the servers are down or if the game is suffering from a universal issue. One way to determine if Apex has server issues is to check Down Detector. This site allows users from across the world to report if certain services are having problems. If there are a high number of reports for Apex, it most likely means that the game is suffering from server issues.

Another area you can check is the offical Apex forums. On the forums, there’s an entire area dedicated to technical assistance. When the game suffers a problem that affects the majority of the player base, many will post about it on the forums. If you’re having trouble accessing the game, but aren’t finding the right solutions, post about it on the forums. Many Electronic Arts employees monitor the forums and may help you if you post about the problem that you’re experiencing.

Finally, one of the quickest ways to determine if Apex is experincing technical problems is through social media. Many players will post about technical issues and even the offical Apex social media accounts will alert users if there is a problem with the game. Through checking these different venues, you’ll quickly determine if there’s something you need to fix or if the game itself is having problems.


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