How to fix the Party Member Preloading error in Apex Legends

Wait, did you queue for another game without us?

Image via Respawn Entertainment

Once you team up with your friend in Apex Legends, it’s hard to call it a day before playing at least a few matches. While taking a break is essential between matches, most squads will instantly queue for the next match, unless an error or a bug is preventing them from doing so.

The Party Member Preloading error shows up rarely, but when it does, it prevents players from queueing up for a game which can be frustrating. Considering there won’t be an error code or an explanation text, most players will assume that one of their squadmates is preloading into a game, causing teammates to confuse. After all, how can someone preload into a game without the rest of their team unless they somehow solo-queued into a match?

It’s nothing like that, though, and it’s a simple error that you can try to fix by doing the following. If you’re playing in a crowded squad, you should tell everyone to try out the following fixes, even a single bugged-out user will be enough to cause the Party Member Preloading error. If you’re getting this error while queuing for solo games, then it’ll be clear that you may have been the root of the Party Member Preloading error in your last squad match.

Return to the main menu

The most effective solution to this will be going back to the main menu by bringing up the options panel. Once you return to the main menu, skip the loading screen and see if the Party Member Loading error is gone.

If it was you causing the problem, then it should be all gone and you’ll be able to queue for another match. In cases where the issue persists, you’ll need to ask your teammates to perform the same procedure.

Restart Apex Legends

If going back to the main menu wasn’t enough to fix the error, you can try restarting it as a more thorough approach. It’ll practically do the same, but it’ll do it in a more decisive manner, which can help fix the error if an anomaly was causing it in your gaming session.

As you restart your game, you should ask your squad to do the same so you can avoid going one by one and taking a chance on who may be causing the error.

Check if it’s a widespread error

Image via Respawn Entertainment

When the fixes above aren’t enough to get you back into a match, the chances are there might be a widespread error that’s affecting all the players. Servers going down, or Respawn Entertainment running maintenance can temporarily disable the matchmaking system, which also causes the Party Member Preloading error.

Here’s how you can check if the Apex servers are down or not. You should also pay a visit to community hubs like the fan portal of Apex on Reddit and the official Apex community forums to see whether other players are experiencing the same error as you.

If that’s the case, you may need to wait for a fix to roll out, or you may stumble upon alternative fixes that could fix the error for other players. Keep an eye on Apex’s official Twitter account as well since the developers tend to keep the players up to date during outages. 

Submit a support Ticket

If the servers are doing fine and not a single troubleshooting method can fix the Party Member Preloading error for you, then you’ll have no choice but to submit a support ticket. Here’s how you can contact EA Help for support.

You’ll need to pick Apex from the list of available games and choose your platform as well. You’ll need to decide on the topic of your ticket and choose the related issue before explaining your situation. Make sure to include as many details as possible. Including a video or a screenshot can be especially helpful since seeing the error will allow the support team to get to the bottom of the issue faster.

Depending on the time of the year and how busy the support team is, you should receive a reply within a day or two. The reply may contain additional fixes or ask you to provide more details to get a clearer reading of the situation.


Considering it may take a few hours until you can queue for another Apex match in some cases, you may also want to use your free time to improve your gameplay. Learning how to efficiently improve your aim in Apex can give you an edge over your enemies the next time you’re back in action. 

You can also watch old tournament replays or epic matches by professional players to see if you can take anything from their gameplay. In most cases, you’ll realize tricks and habits they perform that you’ve never considered before, allowing you to improve your gameplay.

Most players try to play as much as possible to improve, but studying Apex while you also play the game will be just as valuable and also save you from burning yourself out. Playing Apex nonstop can allow you to build up your muscle memory, but studying the game will teach you how to play smart and keep you one step ahead of your enemies.

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