Screengrab via Respawn Entertainment

Respawn refunds players who bought Wattson’s Chaos Theory event skin after texture bug

"We've since shipped the fix and fully refunded anyone who bought the skin before the fix went live. Refunded players keep the fixed skin."

Players who bought Wattson’s Electric Blue skin in Apex Legends’ Chaos Theory event will get their Apex Coins back and get to keep the visual in their loadout. Respawn is issuing refunds to players after a texture bug made the skin look completely white.

Recommended Videos

The new skin made its debut as part of Apex‘s Chaos Theory event on March 9 and costs 1,000 Apex Coins ($9.99) or 800 Crafting Metals. It dresses Wattson in a spotted pattern and a palette with different shades of blue. A texture glitch, however, made it look entirely white to all players.

Respawn has issued a hotfix to patch out the texture bug and to ensure the new visual is working as intended. The company will issue refunds to “anyone who bought the skin before the fix went live” and refunded players will get to keep the fixed cosmetic as a bonus.

The missing texture bug created two main scenarios of friction between Respawn and players. Some users bought the original cosmetic and were dissatisfied with an all-white version. Others acquired the skin without any textures and were unhappy when it got fixed. A widespread refund to those affected, as well as letting them keep the item, is a measure that seems to appeal to both sides.

Based on the wording of the announcement, Respawn should have refunded players who spent their Apex Coins or Crafting Metals on the skin before a fix went live. Those who got it from Apex Packs, however, may not receive any compensation.

Wattson’s Electric Blue (now completely blue) skin will be available in the item store until the Chaos Theory event ends tomorrow.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more
related content
Read Article ALGS 2024 Split One Playoffs: Scores and standings
Trophy in ALGS Split One Playoffs Y3
Read Article Apex Legends’ polarizing Solos mode confirmed to return next season
Apex Legends' Alter standing solo in the trailer for next season, Upheaval.
Read Article Apex Legends trailer shows off new legend Alter—and she’s terrifying
Alter looks ahead as two guns are pointed at the back of her head.
Related Content
Read Article ALGS 2024 Split One Playoffs: Scores and standings
Trophy in ALGS Split One Playoffs Y3
Read Article Apex Legends’ polarizing Solos mode confirmed to return next season
Apex Legends' Alter standing solo in the trailer for next season, Upheaval.
Read Article Apex Legends trailer shows off new legend Alter—and she’s terrifying
Alter looks ahead as two guns are pointed at the back of her head.
Author
Pedro Peres
Pedro is Dot Esports' Lead Destiny Writer. He's been a freelance writer since 2019, and legend has it you can summon him by pinging an R-301 or inviting him to run a raid in Destiny 2 (though he probably has worse RNG luck than the D2 team combined). When he's not shooting Dregs, you can see him raising the dead in Diablo IV, getting third-partied in DMZ, or failing a stealth heist in Payday 3. Find his ramblings on his Twitter @ggpedroperes.