Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
A long-haired male character standing.
Screenshot by Dot Esports

How to get a refund of The Day Before on Steam

Be careful of your playtime.

The Day Before has launched as early access on Steam on Dec. 7, but many players aren’t happy about the state of the game. If you’re one of those disappointed fans, you can get a refund for the game.

Recommended Videos

Steam features a specific refund policy that should give you some room to maneuver. You can still get one, even if you’ve downloaded and played the game after purchasing it.

There are a few requirements you still need to meet to be able to get the refund. Here’s whether it’s possible for you and how to get it.

How to get a refund for The Day Before on Steam

The Day Before logo on the official Steam page.
Get your money back. Screenshot via Steam

To request a refund of your game, whether it’s The Day Before of another title, requirements are similar. You need to have purchased the game less than 14 days prior and played it for less than two hours. If both of those are met, you can proceed to the refund process.

To ask for a refund on Steam, you have to head to Steam Help first. You can head to this address and log in with your account. Once it’s done, head to “Purchases.” You’ll see the list of the last games you bought.

Click on The Day Before. It should be on the list. If you don’t see the title, it means you’ve bought it over 14 days ago. Then, you’ll have to select the reason of the refund and validate the request. Usually, you get your money back pretty quickly. Steam won’t need a very solid reason to accept the refund request.


Dot Esports is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Eva Martinello
Eva Martinello
Eva is a Staff Writer from Paris. Her part-time job is charging into walls with Reinhardt. She has been covering League of Legends esports and other titles for six years. She still believes in a Moscow Five comeback. She also fell into the MMO pit and covers FFXIV and Genshin.