Apr 23 2014 - 8:15 pm

Reddit's moderator crisis continues with for-profit spam scandal

Last week, Reddit’s hugely popular gaming communities were convinced they'd uncovered a major scandal: A moderator had allegedly abused his position to promote his work on Curse, a hugely popular network of video game websites, at the expense of his compe
Patrick Howell O'Neill
Dot Esports

Last week, Reddit’s hugely popular gaming communities were convinced they'd uncovered a major scandal: A moderator had allegedly abused his position to promote his work on Curse, a hugely popular network of video game websites, at the expense of his competitors.

With more than 115 million monthly unique visitors, Reddit can drive millions of people to a site. That, in turn, translates into a serious jump in advertising revenue for sites lucky enough to hit the front page on a recurring basis.

It’s no wonder, then, that many redditors strongly suspect that their favorite website is being gamed by companies and individuals out for financial gain.

Robert Veitch, known as “fluxflashor” on Reddit, was fired shortly after the scandal broke. A Curse official declined to explain the motivations for the firing for legal reasons, but did say it was unrelated to any charges of manipulating Reddit.

Threads about the incident hit Reddit's front page multiple times, featuring on popular subreddits like r/SubredditDrama and the communities for Blizzard games like HearthstoneWorld of Warcraft, and Diablo. All told, those communities have readerships totalling more than 350,000 subscribers.

Veitch runs Hearthpwn, a subsidiary of Curse that focuses on Hearthstone, Blizzard's free-to-play collectible card game. Veitch would submit links to his site, and other curse affiliates, while allegedly deleting or downvoting competitors.

Veitch is a programmer who has created programs, known as bots, that can automate various actions on Reddit. That background only helped add to the suspicion around him, with some suggesting he built some of these bots to automatically downvote competitor. None of the programs he posted publicly to code repository GitHub appear capable of doing this, however.

Soon, a long list of complaints against Veitch were popping up from years past. One user alleged that he’d stolen a subreddit and banned writers. The most damaging claim accused him of stiffing a web artist for payment, a claim that even those close to Veitch did not attempt to deny.

The controversy ultimately embroiled Veitch's parent company as well. Redditors discovered that another Curse employee served as moderator of r/HeroesoftheStorm.

“This is pretty big,” Reddit user laughtrey wrote in the site's most popular post on the scandal. “If its found out that Curse has been secretly running and astroturfing subreddits, it's a huge violation of Reddit's TOS.”

And it's happened before. In 2011, news site Global Post confirmed to the Daily Dot that it had hired a top Reddit moderator to help post its articles to the site. When Reddit learned about the relationship, it banned Ian Miles Cheong, who went by the handle SolInvictus, from the site. Cheong had also submitted large volumes of links to his own site, Gameranx, and was alleged to have formed similar pay-for-post arrangements with other online publishers.

Shortly after the scandal hit, Veitch deleted his entire four-year post history, which only encouraged conspiracy theories to fly. For many, it was as good as an admission of guilt. Veitch never responded to our requests for comment. But his superiors at Curse say he was misguidedly trying to protect his privacy.

Fabien Bonte, the company's vice president of content, denied Curse had anything to do with manipulating Reddit but says he understands why the scandal grew so big so fast.

“I would say that the breaking point came when people realized that our own websites are popping up on subreddits a lot while some of our employees are moderators, which is honestly a valid concern,” he told the Daily Dot.

Bonte says he’s actively discouraged Veitch and other employees from being subreddit moderators but has never outlawed the practice.

For his part, Veitch claims that his only crime was submitting his own content without respecting reddit’s 10:1 ratio guideline: Every time you post a link to your own content, you should post 10 links to other sites.

Bonte, who says that Reddit only accounts for a little over 1 percent of Curse’s traffic, said the site’s 10:1 rule is vague and problematic.

“For example on [League of Legends] subreddits it's actually better to submit your own content so that moderators can make sure you respect the 10:1 rule and a couple of other things,” Bonte said.

“I've had cases of people getting banned for submitting our content just because moderators assumed they were bots or alts (they weren't). It sounds silly, but most of the time this is done for the sake of transparency.”

In the wake of the scandal, several major gaming subreddits liker/Hearthstone have dropped Veitch from the moderator list and promised to delete and ban "blogspammers."

Curse itself was not banned from the site, despite the urging of some particularly enthusiastic redditors. The head moderator of r/Diablo had actually notified Reddit administrators of Veitch’s potential conflict-of-interest—which is not in and of itself a violation of any reddit rules—at least six months ago.

Jan 20 2017 - 9:38 pm

Blizzard designer says Hearthstone Shamans "don’t win too often"

The deck is still stifling the meta game, however.
Callum Leslie
Weekend Editor, Dot Esports.
Image via Blizzard Entertainment

Shaman continues to dominate the Hearthstone ladder, and at this point players are resigned to it. They are just hoping that in a few months' time the new set rotation will shake things up and dislodge it from its position at the top of the tree.

Blizzard game designer Max McCall addressed the power of the class on the official forums recently—but according to him, the class doesn't have an overwhelming success rate.

"All of those [Shaman] decks are strong," McCall said. "but they are all weak against Dragon decks (like Priest and Warrior) and Reno decks. If you’re tired of losing to Shamans, play Reno Warlock. In some ways, that is fine: Shamans are popular, but there are strategies that are good against them."

"Playing Shaman isn’t a dominant strategy – again, they lose to plenty of decks – but it is still boring to play against the same class over and over again," he continues.

These comments puzzled and angered some players, who pointed to their own experience and other sources of data like the Vicious Syndicate meta report that suggested these matchups were much closer than McCall suggested. And the other matchups were much more one-sided for the Shaman. Indeed, in a second forum post McCall that Reno Warlock was only favored by half a percentage point.

Others took issue with McCall's characterization of the state of Shaman deckbuilding. According to McCall, there are aggressive decks which run pirates, and midrange decks that run pirates and jade cards. But by virtue of running pirates, the inclusion of jade cards doesn't stop a deck from being aggressive in style (something we have highlighted before).

Jade Claws and Jade Lightning, which are often the only jade cards run in the faster lists, lend themselves very well to an aggressive style. Jade Claws takes the spot of Spirit Claws, as early game weapons continue to drive aggressive Shaman decks with value and early pressure.

However, McCall did rightly admit that Shaman is a problem on ladder because of how frequently it appears. According to his data, Shaman currently makes up about 25 percent of games on ladder. This can make games feel repetitive and a grind, especially if you aren't playing one of the limited counters.

At the end of the day, Blizzard is watching Shaman closely. And if it doesn't decrease in popularity, it is prepared to make changes. But that won't help those players who feel demoralized by the ladder right now.

Jan 20 2017 - 5:37 pm

CompLexity and Luminosity win 11-game thrillers in Trinity Series debuts

The teams took each other to the limit on day two.
Callum Leslie
Weekend Editor, Dot Esports.
Photo via DreamHack

CompLexity Gaming and Luminosity Gaming came out on top during the second matchday of the ESL Trinity Series Hearthstone league—but both teams were taken to the limit.

Luminosity Gaming, with Keaton "Chakki" Gill and Frank "Fr0zen" Zhang playing from China, claimed a 6-5 win over Team Liquid.

After Liquid left the Shaman of Luminosity unbanned, the only team to do so in the four matches of week one, Luminosity fancied their chances. But that Shaman was ineffectual, knocked out by the Druid of Team Liquid as David "Dog" Caero and his teammates piloted the Druid to three straight game wins.

That left Liquid at 5-3 and match point, but Luminosity were able to win a crucial Druid mirror and go on their own streak to take the comeback win.

In the second match of the day the experienced Cloud9 lineup of James "Firebat" Kostesich, Cong "StrifeCro" Shu, and Andrew "TidesofTime" Biessener nearly pulled off a similar comeback.

Cloud9 and CompLexity Gaming traded games back and forth until CompLexity's Reno Mage, driven by Jan "SuperJJ" Janssen, took three straight wins to put them in the same position at 5-3. TidesofTime attempted to reverse the tide with Reno Warlock and fought back to 5-5, but Cloud9 were forced to use their combo pieces early and CompLexity won the match with a Reno Warlock of their own.

After beating Alliance 6-0 in the first match of the tournament, G2 Esports sit atop the table after the first week of games.

Week two will see Alliance take on CompLexity, Luminosity against Tempo Storm, G2 versus Virtus Pro, and Cloud9 will play Team Liquid.