Infinity Ward investigating Modern Warfare corruption error when downloading update 1.13

Infinity Ward may have a temporary solution.

Image via Activision

Another great Call of Duty: Modern Warfare update has been marred by bugs and issues.

Today’s update version 1.13 introduced new playlists, extra loadout slots, and the Crossbow weapon. But an issue downloading the patch is severely impacting the player experience. Infinity Ward is investigating the problem, offering a temporary fix to the frustrating bug.

“We’re currently investigating an issue where players are getting an error prompt informing them their data is corrupt or did not download properly,” according to the Infinity Ward Twitter. “Please do not select either option, but please hard close your application.”

Almost immediately after the update went live, Modern Warfare players posted pictures and complaints on Reddit that showcased the error.

The prompt claims that the “data is corrupt or didn’t download properly” and says players “must reset [their] rank and unlocks” to continue. Infinity Ward advises against selecting “yes” or “no,” but rather hard-closing the game instead.

Senior communications manager Ashton Williams commented on the Reddit post, asking players to offer their Activision IDs in an effort to get to the bottom of the issue.

Update Jan. 23 9:50am CT: Infinity Ward addressed the error in a post on its website. The error should be fixed, but those who selected “yes” had their combat record, leaderboards, custom classes, and Operators reset. Nothing related to progression or experience was lost. Infinity Ward is working on a fix to rollback stats.