With the help of the new crash-report system released with the recent Apex Legends season one update, Respawn Entertainment pushed a patch for PC users today to fix a bug that caused many players’ games to crash.
Earlier in the week, the Wild Frontier patch introduced a method for capturing information after Apex crashes. A report is automatically saved to a user’s “My Documents” folder on their computer, allowing the game’s developer to identify the cause and solution for many of the crashes PC users have been experiencing recently.
Related: Apex Legends season one: Wild Frontier patch notes overview
With the information regarding the bug and its location handy, Respawn was able to push a new patch to the live servers today—one that introduced a fix for one of the more frequent crashing problems on PC.
The fix likely won’t be an all-encompassing solution for all crashes, since different issues relate to a diversity of causes. Some of the less-common crashes are related in part to out-of-memory issues, however, it’s still unclear whether that’s a fault on Apex’s side of things or if it’s caused by an improperly-configured computer. Likewise, other rarer crashes may have causes that haven’t been identified yet.
Thanks to the new crash-report system, issues will be much easier for Respawn to correct, should one arise. If players continue to run into the same problem, they should submit their apex_crash.txt files to the Apex customer service forums.
